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Our aim is to have open communication throughout the school in order to resolve and difficulties you may have. We can often help with your concerns, if you let us know what they are. We also welcome any compliments you may have.

What to do

It is often useful to talk with your Child’s teacher; or if your concern relates to breakfast or after school club, speak to Kym Julien, Extended day coordinator. If you feel the problem is not being resolved, you may wish to seek more support from one of the senior leadership team. This team is as follows: Helen Ryan, Deputy Head Natalie Creed, Deputy Head Maria Galster, Inclusion Manager Marina Kilcoyne, Business Manager The Head of our overall provision at Ambler Primary School and Children’s Centre is Juliet Benis.

The senior leadership team can be contacted on: 020 7226 4708. We always prefer to tackle concerns early on and resolve complaints as quickly as possible. However, if you feel it is necessary to escalate your complaint, please follow the further options below. It is important that all stages of the complaints procedure are followed.

To view full policy please click on Complaints and Compliments policy

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